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Shipping, Return, & Privacy Policies

Shipping

$6.95 Flat Rate Shipping in the US. $15 Flat Rate International Shipping. All orders require 1 to 2 day processing time. Domestic orders require 1 to 5 business days for delivery. International orders require 7-9 business days for delivery. For overnight or express shipping, please contact us.

Returns

To be eligible for a refund or exchange you must contact us within 7 days of receiving your purchased item(s).

Privacy Policy

We can only access information that you voluntarily give us. It will be used solely to respond to the reason you contacted us and will not be shared with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

FAQ

How do I shop divabitchcouture.com?

For products available in our shop, click “add to cart”. Once you are ready to complete your purchase, visit the shopping cart at the top of the screen and click “Checkout” which will lead youthrough the checkout process. If you have any questions or concerns, please contact us via email at dbc@divabitchcouture.com.

How do I place an order?

Depending on availability, purchases may be made directly through Divabitchcouture.com or our DBC Amazon Exclusive Store. For custom orders or specific inquiries, contact us via direct message, phone (951.438.5484), or email. Voicemails and emails will be responded to within 1-2 days.

Can I cancel or modify my order?

Orders cannot be cancelled or modified once they have been successfully submitted. Refer to our Returns Policy for information regarding returns and refunds.

How can I track my order?

DBC will send you several emails during the order process to keep you informed of the status of your purchase. A purchase confirmation will be emailed to you as soon as you complete checkout and a shipping confirmation will be emailed to you as soon as your purchase has been shipped which will allow you to track your order’s status. Refer to our Shipping Policy for additional information on expected delivery times.

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